Ms. Pushpa Bector, is a veteran in retail, has been instrumental in shaping the Indian retail industry, with around 28 years of impeccable track record of sustained growth, customer satisfaction, and innovation propelled by the vision to not simply expand DLF’s footprints, but to make DLF retail synonymous to unparalleled holistic retail experience.
Starting with DLF Promenade more than a decade ago, she was amongst the first few to introduce the evolved Indian consumer to a retail experience that went way beyond transactions to offer a holistic experience matching international standards that kept customers coming back for more.
Trailblazing and forever transforming the landscape, Pushpa was responsible for introducing DLF Avenue-a first-of-its-kind social and retail space in the capital that aims at ‘unmalling’ the quintessential mall experience and values quality over quantity. The property offers many firsts in its category and the recent addition to this mall is Commons – a dedicated F&B space.
Through her path breaking endeavours, the use of technologies and adoption of global best practices, Pushpa continues to re-explore and reimagine leisure experiences for the evolved Indian consumer across all retail portfolios including premium, mixed use and luxury, including DLF Emporio and The Chanakya.
At DLF Malls, Pushpa is consistently thriving to deploy a culture that recognizes individual initiatives but also encourages collaboration and teamwork, bringing out the best in every team member. Her infectious energy and passion to constantly innovate, drives her team to mirror that same enthusiasm and create new benchmarks.
The coronavirus pandemic has been a litmus test of character and determination for millions of people around the world. For businesses, the health of companies is urgently and visibly linked with that of the workforces, society, and the planet. Amid such a scenario, Pushpa not just led the teams and instilled positive energy but also consolidated and further strengthened DLF’s position as an industry leader further in the retail portfolio.
As a visionary, Pushpa has led DLF retail by preempting industry trends as well as consumer needs, making DLF malls a destination that not only addresses the needs of today but is well equipped to meet and exceed future expectations. She has been adept in marrying her extensive industry knowledge with innovative thinking and data driven insights to create effective strategies that have allowed DLF Malls’ portfolio to continue to thrive and grow even in the challenging and tumultuous retail environment.
A Harvard Alumni, Pushpa is passionate about music and cinema. While she enjoys her time at the boardroom, she also cherishes quality time spent with her children and family.
A firm believer of creating her individual path to success, Pushpa has along the way inspired and mentored many others to follow their passion with similar determination and grit. Armed with keen insights and a clear vision, she has been pivotal as well as influential in redefining Indian retail through disruptive ideas and unique experiences.
Pushpa has multiple awards to her credit, with ET Now women super achiever in the shopping malls sector, being the latest to be added to her list of achievements.
Honours and Awards Received
Ms. Pushpa Bector is currently a prominent member of CII- National Committee of Retail and PHD Chamber of Commerce- Chairperson of Retail.
Over the years, she has been conferred many accolades:
o The Economic Times Most Promising Women Leaders 2021 by Femina
o Most Admired Shopping Center Personality of the year – MAPIC India 2020
o CEO of the year – CMO Asia 2020
o CXO of the year – 11th REALTY+ Excellence Awards 2019, North
o Most admired shopping centre professional of the year by India Shopping Centre Forum 2019
o Most Admired Shopping Centre Professional of the year – CMO Asia 2019
o Times Power Icons 2019 North for her contribution in the field of Retail and Shopping Malls Business
o Retail Professional of the year by BTVi National Award for Marketing Excellence
o Women Super Achiever by ET NOW Stars of the Industry Awards for Excellence in Real Estate 2018
o Most Admired Shopping Centre Professional of the Year at Asia Shopping Centre and Mall Awards, 2014.
o Pathfinder award for the most enterprising CXO in the 8th annual estate awards
o Professional of the Year at Asia Shopping Centre and Mall Awards 2014
o The International Women Leadership Award for her excellence in the retail industry by CMO Asia in 2013. This award recognised and appreciated the profound role played by Ms. Bector as an exemplary leader, decision maker and executioner, in shaping the future of retail in India.
o Honoured with the International Women Leadership Award for the Excellence in the Retail Industry organized by CMO Asia in 2013